Luvenora Jewelry

Track your order

A little sparkle is on its way. If your order has shipped, enter your tracking number below to follow its journey to your door.

Use the tracking number from your shipping confirmation email, rather than your order number.

Where to find your tracking number

  1. Open your shipping confirmation email from Luvenora Jewelry.
  2. Copy the tracking number shown in the email.
  3. Paste it above and select Track my order.

Can't find the email? Check your spam or promotions folder. You can also follow the tracking link directly from your shipping confirmation.

Your tracking questions, answered

I haven't received a tracking number yet.

A tracking number may not be available while your order is being prepared. Check your inbox for a shipping confirmation. If you need help with your order's status, contact us with your order number and the email address used at checkout.

Why does my tracking say “not found” or show no updates?

A new tracking number may not show updates until the carrier scans your parcel. Check that you copied the full tracking number correctly and try again later. If it still isn't recognized, contact us so we can help.

My tracking hasn't changed. What should I do?

Tracking updates can pause while a parcel travels between facilities. Check the latest carrier update and the delivery estimate provided with your order. If that estimate has passed or your tracking shows a delivery issue, please contact us.

My parcel says “delivered,” but I can't find it.

Check your mailbox, any safe delivery location, and with other members of your household or building reception. Review the carrier's delivery details, then contact the carrier or our team if the parcel is still missing.

Need a hand?

We're here to help. Include your order number and the email address used at checkout so we can find your order.

Get help with your order

Thank you for choosing Luvenora Jewelry.